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FAQ

Where is my order?

Please allow 2 business days for your order to ship due to processing time. Additionally, you will receive an email with tracking information once your order has been picked up and scanned by the shipping courier.

Do you offer exchanges?

At this time we do offer 30-day free returns and exchanges. As long as 12 months quality warranty.

Our Client Services team is here to help you and can be reached by phone, email or chat as referenced below (please note that we are closed on holidays).

How to contact us when having problems?

Email: support@feekaa.com   

Requests are responded to within 24-48 hours.

When my order is processed?

All orders are processed within approximately 2 business days after the order is placed. 

Please remember that orders cannot be edited once the process begins. All processing times are estimates and may be subject to change.

Please contact us when it is in need of urgent attention.